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UPS Rates Increasing for 2012
Effective January 2, 2012, UPS rates will increase as follows*:
Also, effective January 1, 2012, UPS's new Privacy Notice will provide more detail about personal information that UPS collects and explain how it is used. For more information, go to ups.com/privacy.
Classy Flags has no control over these rates. All other costs, handling fees, warehouse, processing and small order fees and charges remain the same. These costs and fees all go to the services who charge them. They do not go to the merchant.
ClassyFlags.com uses United Parcel Service (UPS) Ground for all shipping. Standard shipping times are 1 - 5 days, depending on your location. You will be notified by e-mail of your estimated arrival time. Please bear in mind that your order must also be processed and packaged. This time averages about 2-3 business days, assuming all items are in stock. If you order is placed on-line over a weekend or holiday, you must add that time as well, as your order will not reach the packing/shipping department until the following business day. Each order is processed individually. Every customer orders a different combination of products. Orders are made up as they come in. In busy seasons, such as late spring, the months preceeding national holidays and before Christmas, it can be very busy. Your order will be processed quickly. Second Day Air items are placed ahead of ground shipment items, but must still stand in their own "line." Once UPS picks up your order, they must sort the orders and process them, depending on where they ship. Also remember that when your order reaches its destinaiton city, it must again be sorted and then sent out for delivery. Depending on where you live or work and where the depot is, you may be at the beginning or the end of the delivery schedule. We cannot control the speed of the decisions or delivery of items once they leave our warehouse. You will be notified if items are on back-order or in production. Custom orders take longer depending on the complexity. Add one additional day of in-house time for orders that must be cut to length.
Classyflags.com is not responsible for delays in shipping times due to unforeseen circumstances, weather, strikes, terrorism, Acts of God, etc.
SHIPPING OUTSIDE THE UNITED STATES
The Website Host does NOT have Automatic Calculators which compute out of country freight.
However, Classy Flags WILL SHIP to CANADA, MEXICO, Europe, and South America.
Please send an e-mail, itemizing your order, with item numbers and quantities so weight can be calculated and freight estimated.
Please be sure to send your complete shipping address, including street address and postal codes, so freight can be calculated.
USA and Canadian Shipping will be by UPS.
All other OUT-OF-COUNTRY shipping will be shipped by United States Postal Service - International Priority Mail.
Shipping to HAWAII and US Island Territories
If you are ordering an item for shipment to any of the island territories or to Hawaii, you may wish to e-mail for a freight quote by US Priority Mail. Shipping by Ground to Hawaii or any off-short area, will go by container and may sit on a dock until the container is full. This can take considerable time. US Priority Mail is the least expensive shipping method for this service.
Do You Do Rush Shipping?
Yes we can handle rush delivery, based on availability of in-stock items. UPS offers Next Day Air and 2nd Day Air for additional fees. Rush Shipping only applies to shipping time. However, orders placed with Overnight or 2nd Day shipping, go to the head of the line, in the warehouse. Normal processing and handling of orders takes about 48 hours or two business days. Orders placed on-line over the weekend may take an extra day to reach the warehouse. Also bear in mind that we are not notified of your on-line order until your credit card has cleared. Banks have their own schedule and only batch and clear funds once a day, so you may want to add an additional day for your banking transaction. Time zones also come into play. The internet has made the world smaller but people in other time zones still go home at 5:00, so what may still be a workday for you may be evening or bedtime for others in this country. We have no control over these processes. Please understand that "Overnight" or "2nd Day Air" apply to shipping time only. The ONLY DIFFERENCE between rush shipping and regular shipping is that your package moves from the warehouse city to your city in an airplane and not a truck. It must still be processed, clear the bank, be packaged, sorted, picked up and be delivered. If you have questions about our ability to meet your schedule, please call our office between 9:00 am and 5:00 pm PST.
Custom orders and cut to length orders require extra time. Based on your chosen shipping method, you will be notified of estimated delivery times.
Classyflags.com is not responsible for delays in shipping due to weather, strikes, terrorism, Acts of God or other unforeseen circumstances.
It is the policy of ClassyFlags.com to accept orders for all items placed in the shopping cart by the customer. Upon placing this order with the Manufacturer, should an item be out of stock and being manufactured, ClassyFlags will back-order that item for the customer. ClassyFlags.com will not hold your in-stock items, but will ship those items immediately. Any item which is on back-order, will be shipped as soon as it is available, which is usually within a very few days. Back-orders are not a common occurrence. However, at certain times of the year, it is possible to get a rush on certain items.
Fees Charged By Others Included In Shipping Costs
Fees shown as handling fees cover processing charges levied on this merchant by other companies.
*** $5.00 of the $8.00 Handling Fee, if charged, goes directly to UPS or to the Warehouse to cover "small order" charges levied on this retailer. These fees DO NOT go to this merchant. We have no control over these fees and cannot reduce or change them. The other $3.00 goes to the credit card processors to cover the costs involved in processing your credit card transaction. This fee does not go to this merchant.
The charges shown as UPS shipping fees DO NOT CONTAIN any charges levied by this merchant. The required statement which appears on your invoice is false and is an effort by UPS to mislead the customer into believeing their actual shipping fees are lower than they are.