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Privacy Policy

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Privacy Policy

Classyflags.com respects the privacy of the visitors to our website. This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any Personal Information and Anonymous Information you submit to us through our Website.

Personal Information is information about you that is personally identifiable to you, like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing.

Anonymous Information means information that is not associated with or linked to your Personal Information.  Anonymous information does not permit the identification of individual persons. We collect and use Personal Information and Anonymous Information as described in this Privacy Policy.

User Consent

By submitting Personal Information through our Website, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Information according to this Privacy Policy.

Collection of Personal Information

The personal information we gather from you helps us learn about visitors to the website, our customers and potential customers. We use this information to better tailor the features, performance, specifics, measurements and support of our products and services and to offer you additional information and opportunities.

Personal Information You Provide to Us
We collect personal information that you submit to us voluntarily through our Website.

  •  When you register on the Website to order merchandise, we will collect your full name, full postal address and telephone number, both for billing and for shipping purposes, your account username, password and e-mail address, and complete credit card information. We use this information to process your transaction and to e-mail you and let you know that we received your order and that your order has shipped.
  • If you sign up to receive information from us or to request information on retiring a used American flag, we collect enough information to provide the services you have requested.
  • When you contact us by sending us an e-mail, we will collect your name, e-mail address and any information contained in the e-mail you send us. We use this information to answer your questions and to respond to you.
  • If you order custom products from us, we collect enough information to make the product ordered, process the payment and to ship your custom order to you.

Use of Personal Information

In general, Personal Information you submit to us is used either to respond to requests that you make or to aid us in serving you better. We may also use your Personal Information to provide you with a newsletter, survey, calendar, holiday wishes, seasonal hours of operation or promotional e-mail regarding changes or additions to our product mix.

How We Use Your Information:

  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Identify your product, should you call regarding your order

Information We Share with Others

Classyflags.com contracts with other companies to provide certain services, including credit card processing, shipping, name and address verification and custom products creation. We provide these companies with only the information they need to perform the services we request and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Classyflags.com or Polygon Concepts, Inc., our parent company.

Use of Anonymous Information

Our site will collect statistical information such as counts of the number of site visits, the number of pages opened per day and compile records such as the number of pages looked at per sale. These are anonymous statistics and are not attached to any one visitor. They cannot be tracked to you, your purchase or your personal information.


If you provide feedback to us regarding any of our products, we may use this feedback for any purpose, provided we do not associate this feedback with your Personal Information. Any information collected on this site will be treated in accordance with this Privacy Policy.

Disclosure of Personal Information

Except as otherwise stated in this Privacy Policy, we DO NOT trade, rent, sell or share your Personal Information with any third parties except as it required to complete your purchase transaction.If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy. Regardless of any choices you make regarding your Personal Information (as described below), we may disclose your Personal Information if we believe in good faith that such disclosure is necessary to: a - comply with relevant laws or to respond to subpoenas or warrants served on Classyflags.com; or  b - to protect and defend the rights or property of Classyflags.com, Polygon Concepts, Inc., our parent company, the Manufacturer or any other or third parties involved in delivering the services you have requested..

Your Choices Regarding Your Personal Information

We offer you choices regarding the collection, use and sharing of your Personal Information. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to opt-out by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Use or Privacy Policy. You may change any of the Personal Information in your account by editing your account information.

Regarding Children

We do not intentionally gather Personal Information about visitors who are under the age of 13. If your children or minors in your charge use this website for historical or flag research, we will not collect any information from those visits. If they make a purchase on this website using your credit card or accounts, we cannot control this. Classyflags.com and our associated processors make every effort to make sure that persons making purchases have the authority to do so. It is the buyer’s responsibility to maintain control over their credit and bank cards. Should an unauthorized purchase be made on your bank card, we will be glad to cancel the purchase and reverse any order in process. Should you not discover the purchase until it’s arrival, the return of any merchandise at that time will be handled as all other returns. Please see our Return and Refund Policy.

Other Sites
Any provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.


Classy Flags, QualityFlagpoles and Polygon Concepts, Inc. have implemented industry-standard electronic means of protecting your Personal Information. Please see our Security Page to review all the security measures in place on this website.

Contact Us
Should you have any questions or concerns regarding this Privacy Policy, please contact us: customerservice@classyflags.com

Privacy Policy Updates

This Privacy Policy is subject to occasional revision and if we make any substantial changes to it, we will post an alert on this page. If you object to any such changes, you may cease using our website. Continued use of Classyflags.com following notice of any such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

Copyright © Polygon Concepts, Inc. - Pleasanton, CA
925-426-2428 or mobile: 925-789-0017