Return and Refund Policy

Please notify ClassyFlags.com within 2 days of package arrival, if you are unhappy with your merchandise and intend to return it. We want to hear from you, if you have a problem, so that we can help you solve it.

If your order is incomplete and you have not been notified that your order will be shipped in more than one package or you have received all your packages and you are still missing items, please notify us within 48 hours of receipt.

Most items can be returned within 45 days of receipt. (This means the item must be received by seller within 45 days.)

Return Postage is the responsibility of the Buyer. Please insure return packages to make sure they reach us intact and in good condition.

Damaged or Used Goods are not returnable unless there is a defect in manufacture. If that is the case, credit or replacement is at the discretion of our manufacturer. Because all flags are inspected at the time of manufacture and again before shipping, manufacturing defects seldom go undetected.

Damage caused by Shipper should be reported directly to UPS. Please keep packaging in case UPS requires proof of damage. ClassyFlags.com is not responsible for damage caused by shipper.

Please note:

There are NO RETURNS on opened packages of Streamers and stock Buntings or opened rolls of Plastic Bunting.

There are NO RETURNS on Cut Fabric Bunting

There are NO RETURNS on Custom Orders

Refunds will be processed and customer's account credited upon receipt of returned merchandise, minus any restocking fees, if applicable. Returns will NOT be accepted after 45 days. Freight charges are not refundable.

We strive to please our customers. Let us know if you have a problem, but we feel very certain that you will be pleased with our high-quality, exceptional merchandise and come back again and again.

HAPPY SHOPPING !