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Frequently Asked Questions

How Secure Is ClassyFlags.com?

ClassyFlags.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.

What Payment Methods Do You Accept?

We accept Visa, MasterCard, American Express and Paypal through our secure merchant gateway.

Custom Design / Custom Sewing

Can You Make Custom Flags?

YES !  Classyflags.com offers custom flags for almost every need and size as well as Quantity Discounts. Please see our Custom Flag Page for some ideas of what is available. You will need to send your design, choose colors, send us your logo, etc. and then we will give you a quote. Please ask us. We can make anything from club and award banners to large outdoor flags. So if you need new banners fro your Service Club, Fraternal Organization,  Athletic Team, School or Civic Group, please contact us for a quote. The price will depend completely on the fabric, size, extent of the artwork and whether it is ready for production or needs our design team. We look forward to hearing from you.

I Would Like to Have a Company Flag Made. Can You Do That?

Yes, we can obtain custom flags in any material and size for indoor or outdoor use. Do you have a corporate Logo? Please see the Custom Products page, select your colors, send us your design and we will obtain a quote for you.

Our Business Is Having a Grand Opening. Can You Make A Flag for That?

Yes. We can make a custom flag, including your company logo, or you can choose one of our stock Grand Opening Products listed below. Click on the image for pricing.

My Daughter is Having A Baby. Can You Make a Flag for This Special Occasion?

Yes. We can customize a flag for you with dates and times or you can just order one of our It's a Boy or It's a Girl flags. See below.
United Parcel Service UPS

What Shipping Methods Do You Use?

ClassyFlags.com uses United Parcel Service (UPS) for all shipping.  Please check our Shipping page for details.

Can You Provide Rush Shipping?

Yes we can handle rush delivery, based on availability of in-stock items. UPS offers Next Day Air and 2nd Day Air for additional fees. Click here for additional charges. Rush only applies to shipping. Processing and handling of orders normally takes about 48 hours or two business days. Orders placed on-line over the weekend may take an extra day to leave the warehouse. Check the Shipping page for details.
Privacy Policy

What is Your Privacy Policy? Will You Sell My Information?

Classyflags.com will NOT sell your information. Your personal credit card information, name, address(es) and phone number(s) are stored only on our secure system for the purpose of reaching you about your order. Your information will not be sold to "make a buck" and it is hacker safe because of our encryption and secure storage systems. We will not contact you unless you ask us to and will only communicate with you about your order. Please see our Privacy Policy page and our Security page for more information regarding the safety of your information. Thank you for asking.

How Will I Know You Received My Order?

You will receive an e-mail confirmation as soon as your order is processed telling you that we have your order and when to expect delivery. If you have any questions, feel free to call, e-mail or track your order on our website. Thank you for ordering from classyflags.com

Can I Return My Purchase?

Please check our Return Policy Page. Some items are returnable but only within certain time frames. Some items are not returnable after opening. Cut to order items are Not Returnable and Custom Orders are Not Returnable. Thank you for asking.

Can I Send You My Older Worn-Out Flag?

ClassyFlags.com will see to it that your older U.S. Flag is retired with dignity and respect in a proper Flag Retirement Ceremony. ClassyFlags only accepts older American Flags for retirement. Please see our Flag Retirement Page for more details.

Ask For Our Help

support@classyflags.com

Copyright © Polygon Concepts, Inc. - Pleasanton, CA
polygonconcepts@yahoo.com
925-426-2428 or mobile: 925-789-0017